酒店回复：

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your stay experience.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regardsLorantFO Manager

酒店回复：

Thank you for your stay and for telling us about your stay experience.We hope to welcome you back.Kind regardsLorantFO Manager

酒店回复：

Thank you for your stay. We hope to welcome you back soon

酒店回复：

Good morning, SheilaThank you for your stay at Crowne Plaza Aberdeen Airport and for the lovely review.We hope to welcome you back soonKind regardsLorantFO Manager

酒店回复：

I am delighted you had a perfect stay.